The 24/7 Help Centre at Termez University of Economics and Service provides continuous support to students, staff, and prospective applicants by ensuring that assistance is available anytime, from any location. The Help Centre serves as a central digital support hub designed to address academic, technical, administrative, and career-related inquiries efficiently.

Purpose

The purpose of the 24/7 Help Centre is to deliver timely, accessible, and user-friendly support that enhances the student experience, improves service delivery, and ensures uninterrupted access to university resources and information.

Services Provided

Academic Support

· Information about courses, schedules, and assessments

· Guidance on online learning platforms

· Exam and registration assistance

Technical Support

· Help with university systems and portals

· Login and account recovery

· Learning platform troubleshooting

· IT service requests

Administrative Assistance

· Admissions and enrollment inquiries

· Documentation requests

· Tuition and payment guidance

· Policy and procedure information

Career and Student Services

· Career Centre inquiries

· Internship and job portal support

· Event information

Student activities guidance